bg997 Privacy Policy — How We Handle Your Data

Introduction

This Privacy Policy ("Policy") applies to all personal data collected and processed by bg997 in connection with the bg997.bet website and all services offered through it. By registering an account on bg997 or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

bg997 takes the privacy of its players seriously. We collect only the personal data that is necessary to operate the platform safely, comply with applicable obligations, and deliver a high-quality gaming experience. We do not sell personal data to third parties, and we do not use player data for purposes that are unrelated to the operation of the bg997 platform.

1. Information We Collect

bg997 collects personal data from you directly when you register an account, make a deposit or withdrawal, contact support, or otherwise interact with the platform. We also collect certain data automatically as a result of your use of the platform. The categories of data we collect are as follows:

• Registration Data:When you create a bg997 account, we collect your full name, date of birth, mobile phone number, and account credentials (username and encrypted password). This data is required to create and manage your account and to verify that you meet the minimum age requirement of 21 years.
• Identity Verification Data (KYC):Where required for account verification or withdrawal processing, bg997 may request a copy of a government-issued identity document (such as a National ID card or passport), a selfie photograph for facial comparison, or proof of address. KYC documents are handled with strict confidentiality and used only for identity verification purposes.
• Financial Transaction Data:bg997 records details of all financial transactions conducted through your account, including deposit amounts, withdrawal amounts, transaction dates, and the payment method used (e.g. bKash account number, Nagad account number, Rocket account number). We do not store full payment account credentials; only the identifiers needed to process and record the transaction are retained.
• Device and Technical Data:When you access bg997, our servers automatically record technical information including your IP address, device type, operating system, browser type and version, screen resolution, and the pages you visit within the platform. This data is used for security monitoring, fraud detection, and platform performance optimisation. It is not used to build advertising profiles.
• Communications Data:When you contact bg997 customer support — by email or any other channel made available on the platform — we retain a record of that communication, including the content of your message and any response provided by our team. This data is used to resolve your query and to improve our support quality over time.

3. Legal Basis for Processing

bg997 processes your personal data on one or more of the following lawful bases depending on the specific processing activity:

• Contractual Necessity:Processing your registration data, financial transaction data, and identity verification data is necessary to perform the contract between you and bg997 — specifically, to provide you with a functional account, process your deposits and withdrawals, and deliver the games and services you have requested.
• Legitimate Interests:bg997 processes device and technical data, and uses fraud detection and security monitoring systems, on the basis of legitimate interests — specifically, the interest of bg997 and its players in maintaining a secure, fair, and fraud-free platform.
• Consent:Where bg997 sends marketing communications, this is done on the basis of your explicit opt-in consent. You may withdraw your consent at any time by contacting support or using the unsubscribe link in any marketing email. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Legal Obligation:bg997 may be required to process and retain certain data to comply with applicable legal obligations, including anti-money laundering requirements, fraud prevention obligations, and any lawful request from a competent authority.

5. Payment Data and Financial Information

All financial transactions on bg997 are conducted in Bangladeshi Taka (৳ BDT). Deposits and withdrawals are processed via mobile financial services including bKash, Nagad, Rocket, and Upay. bg997 does not store full mobile financial account credentials. We retain only the account identifiers (such as the first and last few digits of a mobile number used for bKash or Nagad) needed to record the transaction in your account history.

bg997 uses 256-bit SSL encryption on all pages and all financial data transmissions. Financial data stored in bg997's systems is encrypted at rest using industry-standard encryption. Access to financial data is restricted to authorised bg997 personnel only, on a need-to-know basis, and is subject to internal audit controls.

7. Data Retention

bg997 retains your personal data for as long as your account remains active and for a reasonable period thereafter to allow for the resolution of any disputes, the processing of outstanding withdrawals, or compliance with applicable legal obligations. When your account is closed — whether at your request or by bg997 — we will retain the minimum data necessary to satisfy any outstanding legal or regulatory retention requirements, after which the data will be securely deleted or anonymised.

Financial transaction records are retained for a minimum period required by applicable law. KYC and identity verification documents are retained for as long as required by anti-money laundering and fraud prevention obligations applicable to the platform. Marketing opt-in records are retained for as long as you remain subscribed; once you unsubscribe, your marketing preference record is updated and no further marketing communications are sent.

9. Security Measures

bg997 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL encryption for all data in transit, encryption at rest for sensitive stored data, role-based access controls limiting staff access to personal data on a strict need-to-know basis, regular internal security reviews, and automated fraud and anomaly detection systems operating around the clock.

While bg997 takes robust precautions to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, bg997 will notify affected players and take all appropriate remedial steps without undue delay. You can further protect your account by using a strong, unique password and by not sharing your login credentials with any other person.

11. Changes to This Privacy Policy

bg997 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify players by posting a prominent notice on the bg997 platform and updating the Last Updated date at the top of this page. Your continued use of the bg997 platform after a change to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.